Simple, Honest Pricing
No surprises, no hidden fees, and you always know the cost before we start.
$80 / hour
Billed in 15-minute increments. If your visit takes 45 minutes, you pay $60, not a full hour.
- 🏠 +$30 home visit
- 📍 Free drop-off in Parksville
- 🧾 All prices include taxes
$80 Flat. No Clock-Watching.
These popular services cost $80, however long they take.
“Unbox & Go” Setup
Your new computer, tablet, or phone – unboxed, updated and ready to use: software, email, backup, updates, and security all configured.
$80 flatDevice Tune-Up
Slow computer? We remove bloatware and temp files, run updates, and optimize settings for speed, backup, and security.
$80 flatMalware Removal
A full scan for viruses, spyware, and adware; removal of threats found, and security hardening to help prevent reinfection.
$80 flat+$30 for home visits (free for Parksville drop-offs). Need data transfer or password resets with your new device? See the Complex Data & Account add-on.
$80 per Hour
Billed in 15-minute increments, so you only pay for the time we actually spend.
Troubleshooting & Repairs
Computers that won’t start, crash, or act strangely. Learn more →
Phone & Tablet Help
iPhone, iPad and Android problems, settings and apps. Learn more →
Tech Tutoring & Coaching
Patient, judgment-free lessons on email, photos, video calls or any topic you choose. Learn more →
Fraud Recovery
We clean and secure hacked devices, show you what happened so it doesn’t happen again, and work with your bank to get accounts reinstated. Learn more →
Smart Home Setup
Smart speakers, plugs, cameras, doorbells and thermostats connected to your phone and WiFi. Learn more →
Software and app setup only. No mounting, drilling or electrical wiring.
Security & Accounts
Passwords, two-factor authentication, privacy settings and safe-browsing checkups. Learn more →
+$30 for home visits (free for Parksville drop-offs).
The Small Print, Made Simple
A few fixed fees, so there are never surprises on your bill.
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$40waived with repair
🔍 Diagnostic Fee
We’ll explain the problem and what it takes to fix it. The fee is waived if you go ahead with the repair.
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+$40
📂 Complex Data & Account Add-On
Added to “Unbox & Go” when we need to move data manually without a backup or reset passwords to finish setup.
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$35+$30 each additional device
🔒 Secure Data Wipe & Recycle
We permanently erase your personal information from old devices, then recycle them responsibly.
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+$30
🚗 Home Visit
We come to you anywhere in Oceanside and Nanaimo. Drop-offs in Parksville are free.
Tech Confidence Coaching Bundle
Three one-hour sessions with a patient guide. Learn email, photos, video calls, online safety, or whatever matters most to you, at your own pace.
- 3 × 1-hour sessions
- Flexible scheduling
- Your topics
Tailored Solutions
Every business is different. Tell us what you need and we’ll give you a clear quote before any work begins.
Website Security Hardening
$400
A security audit and hardening of your website, including our “Secure Site” report.
Learn more →Small Business Support
Scope-based quote
Pricing depends on your number of computers and users and the work needed.
See business services →Web Design & SEO
Project-based quote
Pricing depends on page count, images, SEO needs, and whether you need content writing.
Get an estimate →Group Workshops
Group rates available
Tech talks and learning sessions for clubs, communities and organizations.
See workshops →Easy Payment Options & Gift Cards
💳 Easy Payment Options
Payment options to suit you – simple and convenient:
- Cash
- Cheque
- Interac e-Transfer
🎁 Gift Cards
Any amount, and they never expire. A thoughtful gift for parents, grandparents, students, and colleagues.
Order a Gift CardReady to Get Started?
Not sure which service you need? Get in touch. There’s no pressure, and we’re always happy to chat.
- No Hidden Fees
- Flexible Scheduling
- Local & Trusted