Last Updated: December 28, 2025
1. General Information The information provided by [Insert Business Name] (“we,” “us,” or “our”) on [Insert Website URL] (the “Site”) and our mobile application is for general informational and educational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.
2. Not Professional Legal or Financial Advice While we provide technical support and coaching, the content found on this website (including blog posts, guides, and workshop materials) does not constitute legal or financial advice. Cybersecurity and technology standards change rapidly. You should not rely solely on information found on this website for critical security decisions without consulting a professional regarding your specific hardware and software environment.
3. Service Disclaimer (Tech Support & Repairs) By utilizing our services (including in-home visits, remote support, and business consultations), you acknowledge and agree to the following:
- Data Backup: It is solely the client’s responsibility to back up all data, software, and files before we perform any service. [Insert Business Name] is not responsible for any loss or corruption of data that may occur during diagnostic, repair, or update procedures.
- Hardware Risk: Working on existing hardware (especially older devices) carries inherent risks. We are not liable for hardware failure that occurs during standard repair processes due to pre-existing age or damage to components.
- No Guarantees: While we strive to resolve all technical issues, we cannot guarantee that every problem can be fixed, or that a solution will be permanent, given the evolving nature of software updates and malware.
4. External Links Disclaimer The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties (e.g., links to download antivirus software, browser extensions, or manufacturer drivers). Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us.
We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site.
5. Workshop & Coaching Disclaimer Our workshops, presentations, and coaching sessions (both for seniors and organizations) are designed for educational purposes.
- User Responsibility: We teach “best practices” for technology use. However, we are not responsible for actions taken by attendees after the workshop (e.g., if a user accidentally deletes files or falls for a scam despite our training).
- Software Changes: Technology interfaces change frequently. Materials provided in workshops may become outdated as apps and operating systems update.
6. Limitation of Liability In no event shall we be liable to you for any loss, damage, or injury of any kind incurred as a result of the use of the site or our services. Your use of the site and our services—and your reliance on any information on the site—is solely at your own risk.
This includes, but is not limited to:
- Damages resulting from viruses, malware, or other malicious code.
- Loss of profits or business interruption during technical troubleshooting.
- Incompatibility of software recommended during consultations.
7. Affiliates and Recommendations We may occasionally recommend products or services (such as specific laptops, routers, or software). Unless explicitly stated, we do not receive a commission for these recommendations. If we do participate in an affiliate program in the future, a specific disclosure will be placed near that link.