Simple, Clear Pricing
“Unbox & Go” Setup
New device configured & ready to use
Device Tune-Up
Speed up slow computers, remove viruses
Coaching Bundle
Learn at your pace with a patient guide
Save $30Diagnostic Fee
Not sure what’s wrong? We’ll provide a clear explanation of what’s needed to fix the problem and waive the fee if you proceed with the repair.
Looking for printer setup, smart home, data wipe, or other services?
Book Your Appointment Today!Our Most Popular Services
Standard Support
Perfect for troubleshooting, device repairs, or learning how to use your tech. We bill in 15-minute increments. If your service request takes 45 minutes, you’re not paying for a full hour.
The “Unbox & Go” Setup
We unbox, update, and configure your new computer, tablet, or phone so it’s ready to use the moment you turn it on.
Essential Device Tune-Up
Is your computer running slow? We perform a deep clean of temporary files, remove malware, update your operating system, and optimize your settings for speed and security.
Complex Data Backup & Account Recovery Add-On
Required if transferring data without a backup, or if password reset(s) are needed to finalize new device configuration.
Packages & Add-Ons
Tech Confidence Coaching Bundle
Learn at your own pace with three 1-hour coaching sessions. Master email, photos, video calling, or any topic you choose with patient tutoring.
Printer & Peripheral Rescue
We connect your printer to your WiFi and all your devices — desktop, laptop, tablet, and smartphone — so you can print conveniently from anywhere in the house.
Smart Home Setup & Sync
We get your IoT devices talking to your phone and WiFi. Perfect for smart speakers (Alexa/Google), smart plugs, cameras, doorbells, appliances, thermostats, and other connected devices.
Secure Data Wipe & Recycle
Don’t throw your data in the trash. We perform a cyber secure wipe of your electronic devices to permanently erase all personally identifiable information (PII), then responsibly recycle the device.
Security Hardening for Your Website
Cybersecurity Services & Solutions for Oceanside and Nanaimo’s Small Business Owners
Give the Gift of Tech Support
The perfect gift for Oceanside and Nanaimo friends and family, including students and seniors, who could use a helping hand with their technology. Gift cards never expire.
For Grandparents
🎓 For Students
💼 For Colleagues
Tailored Solutions
Every business is unique. Let’s discuss your specific needs.
Web Design & SEO
Fees vary based on the number of pages, image requirements, SEO needs, and whether you require professional content writing services.
Contact for an EstimateSmall Business Support
Rates depend on the size of your infrastructure (number of computers/users) and the specific scope of work required.
Contact for an AssessmentGroup Workshops & Presentations
Interested in hosting a tech talk or group learning session for your friends or organization? Let’s discuss topics, availability, and group pricing.
Get in TouchWhat to Expect
Professional Service, Complete Transparency
Detailed Device Service Report
Every device we service is returned with a comprehensive written report documenting exactly what we did. No mystery, no guesswork—just clear, professional accountability.
Your report includes:
Flexible Payment Options
We make paying simple and convenient. Choose the method that works best for you:
Ready to Get Started?
Have questions about which service is right for you?
Get in touch — there’s no pressure, and we’re always happy to chat.